National Disability Insurance Scheme (NDIS)

The National Disability Insurance Agency (NDIA) is an independent statutory agency. The NDIA's role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

Anyone who thinks they might be eligible for the NDIS, can download an Access Request Form (ARF), and a Supporting Evidence Form (SEF), work with their GP, allied health, and specialist medical professionals to prepare and provide the information required. You can find more information here

How to applyAm I eligible

Information on how the planning process works can be found here

If you would like a planning decision reviewed please go here

If you need information on how to use your plan, please go here

Working with providers

If you have an NDIS-related enquiry, you can contact 1800 800 110 or visit

If you have a concern about your NDIS support or service, you can make a complaint to the Quality and Safeguards Commission here

If you would like to contact our office about issues you are having with the NDIA, please ensure you include the participant’s full name, date of birth, address, contact number and NDIS Reference Number.