Telecommunications

The Department of Communications and the Arts wants Australians to be connected. Their role is to provide an environment in which all Australians can access and benefit from communications services, creative experiences and culture.

Their purposes are to enable all Australians to connect to effective communications services and technologies, for inclusiveness and sustainable economic growth; and to support inclusiveness and growth in Australia's creative sector, and protect and promote Australian content and culture.

A helpful video of what they do is available here.

Some information links are below:

Arts

Internet

Phone

Post

Radio

Spectrum

Television

Research

EME and 5G

Communications in emergencies

Mobile Black Spot Program

Telecommunications Industry Ombudsman

Make a complaint to the Ombudsman

Help guides on complaints to the Ombudsman

Telecommunications providers

Industry codes and standards for telcos

ACMA

Fix your TV reception

Stop getting spam

Rules for TV and radio broadcasts

Our office can assist you with a telecommunications enquiry, please email dave.sharma.mp@aph.gov.au and ensure you include your full name, address, contact number and specify your service provider e.g. Optus, Telstra, TPG etc.