Immigration & Home Affairs

Our office is closed over the Christmas break. If you are overseas and in need of assistance, the Department of Foreign Affairs and Trade (DFAT) are best placed to assist you. You can contact them on their 24 hour emergency support number +61 2 6261 3305.

If you need assistance finding the closest consulate or embassy, please go here: www.dfat.gov.au/about-us/our-locations/missions/Pages/our-embassies-and-consulates-overseas.

If you are overseas and have had your flight cancelled, please visit the SmartTraveller website: www.smarttraveller.gov.au/covid-19/trying-get-home#flights.

Alternatively, you can contact them at +61 2 6261 3305.